AMC Case Study 4
 
 
Architect maintains High Customer Satisfaction

Industry: Architect

Objective: Quality Control

 

In May 2006, AMC undertook the fourth CSI campaign for a company of architectural technicians.

A customer file was supplied and within 6 working days, the results had been posted on the AMC intranet for our client.


Within the space of 7 days, the client was able to digest and act upon the results of the campaign. The next customer survey will take place after the World Cup Final.